Like any industry, my world is full of terminology, acronyms and other references. Hope the following list helps!
Needless to say: contact me for any questions.
ABC Inventory
Division of inventory into A (most current, highest value), B and C (least current lowest value) items
ADKAR
Awareness, Desire, Knowledge, Ability and Reinforcement. Model for personal change.
Continuous Improvement
Lean. A culture of continuously making incremental improvements to your processes.
DMAIC
DMAIC (Define, Measure, Analyze, Improve and Control). Data-driven improvement cycle used for improving, optimizing and stabilizing business processes and designs.
Exit Strategy
Your strategy for making your business ready for a sale to a third party, or succession to the kids. This is about maximizing the Key Business Value Drivers
Ishikawa / Fishbone Diagram
Tool used for conducting structured Root Cause Analysis.
Kanban
Scheduling system for lean manufacturing. Term seems to have gathered multiple meanings for different people.
Key Business Value Drivers
Set of Financial, Product/Market and Operational / Organizational parameters that determine the value or multiplier for your business.
Kotter
John Kotter, Change Guru, author of Kotter's 8-Step model for Change
Lean
Continuous Improvement. A culture of continuously making incremental improvements to your processes.
NCR
Non-Conformance Report: an effective type of reactive Process Improvement
Org Chart
Organizational Structure: undervalued tool for confirming hierarchy and Accountability within an Organization
PDCA
Plan-Do-Check-Act
Peter Principle
The notion that people get promoted to their first level of in-competency
Process Map
Visually mapping the sequence of tasks in a chosen process, including the personnel or departments executing those tasks, media used (paper, software), handovers. Used to confirm how things are supposed to happen, identify weaknesses and improvements.
RACI
Responsible, Accountable, Consulted, Informed: 4 levels with which individuals are involved in your processes
RCA / Root Cause Analysis
Tool to get to the root cause of a problem. Ishikawa diagram. 5-Why.
SMART
Specific, Measurable, Achievable, Relevant, Timebound
SMARTER
SMART, + Evaluate, Revise to allow for regular adjustments. This is NOT the same as SOS
SOS
Shiny Object Syndrome: the deadly tendency of some people to continuously change a project scope, add features etc.
Structured Brainstorm
Group Brainstorm using some sort of structured approach to assist the gathering or organizing of ideas
TPS / Toyota Production System
Toyota is considered as a pioneer on Lean in what was later dubbed the Toyota Production System