I’m just back from a volunteer assignment with Catalyste+ in The Philippines. The client, a woman-owned small food-processing business, had asked for “a simple business plan”, to establish a roadmap for growing the business. During 2 incredible weeks, we brainstormed the current state of the business, created a vision for its future, defined tasks & […]
My client, owner of an electrical firm on the island, went on vacation for almost 3 weeks to Europe, only to find, upon his return . . . . . NO PROBLEMS! What a difference from when we started our collaboration, when it was just him and his team of electricians.Management of daily Operations is
Talking with a friend of mine today, I heard once again the same story of a business owner working sooo much IN the business that they are not able to work ON the business. Results: – Tremendous stress (affecting spouse & children) – Frustrated employees (leading to poor retention) – Little or no growth – A business that cannot
10 May 2024 5 years Transformix ! This week it’s been 5 years ago that I formally registered Transformix! As to be expected, and based on clients’ needs, my Coaching practice has changed and developed a fair bit. Starting with an emphasize on Business Planning, my program slowly shifted towards Operational & Organizational Change and
Last week I wrote about how my client resolved her “Peter Principle situation” by demoting a person in a mutually agreeable manner. I found myself fully unprepared for the position after immigrating to Canada back in 1997: I had landed a Project Manager job of which I did not understand the scope of responsibilities, in
The Peter Principle is a management concept that describes how people get promoted up to their first level of incompetency. A common example is the brilliant scientist that becomes a manager as it is the only way within the corporate pay schedule to get a next raise.From that moment on, they don’t function anymore and
I’m not surprised anymore when people tell me that they’re not sure who their “boss” is: more than one people within the organization tell them what to do throughout the day. This is a problem as it can lead to conflicting instructions & priorities, and thus missed or incomplete / faulty deliverables.At a higher level
In an earlier post I talked about promoting staff to supervisory positions in order to help offload work from the owner. It has happened more than once that, when I asked employees how they became a supervisor, the answer was “well, they just told me I’m the supervisor now”. When verifying whether there had been
It is believed that about 70% of Operational Change Management (OCM) Programs fail to deliver the promised or expected results.And this is 70% of programs that had clear goals and strategies established! There may be a plethora of (sub-)causes for this to happen, but the most important ones are around organization and execution:– No clear Accountability for
Once again, Canada’s low and declining productivity is in the news. “Productivity” relates to how much we produce per hour of work. In the blue-collar settings that I work in, increasing productivity means improving “Operational Efficiencies”. In a time of exploding living expenses, both business owners AND their employees (!) should be interested in this,
